Privacy Policy

Welcome to Clientist ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this privacy policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Create or modify your profile
• Add client information
• Use our services

This information may include:

• Account Information: Name, email address, password
• Profile Information: Company name, type of work, company logo, preferred currency
• Client Data: Names, phone numbers, email addresses, notes, and other information you choose to store about your clients

1.2 Automatically Collected Information

When you use our App, we may automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: How you use the App, features accessed, and app performance data
• Log Data: Error logs and crash reports to improve app stability

1.3 Location Information

We do not actively collect precise location data. However, you may choose to add location-related information to client records (such as addresses) at your discretion.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing Services: To operate, maintain, and improve the App
• Account Management: To create and manage your user account
• Data Synchronization: To sync your data across devices (Premium users)
• Notifications: To send push notifications for reminders, tasks, and updates (with your permission)
• Customer Support: To respond to your inquiries and provide assistance
• Analytics: To understand how users interact with our App and improve functionality
• Security: To detect, prevent, and address technical issues and fraud

3. Data Storage and Security

3.1 Data Storage

Your data is stored securely using the following methods:

• Cloud Storage: We use Supabase, a secure cloud infrastructure provider, to store your account and synchronized data
• Local Storage: Some data may be cached locally on your device for offline access
• Encryption: Data is encrypted in transit using industry-standard TLS/SSL protocols

3.2 Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

4. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist in operating the App (e.g., cloud hosting, analytics)
• Legal Requirements: If required by law, regulation, legal process, or governmental request
• Protection of Rights: To protect the rights, property, or safety of Clientist, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Third-Party Services

Our App may use the following third-party services:

• Supabase: For authentication, database, and cloud storage services
• Apple App Store / Google Play: For in-app purchases and subscription management
• Push Notification Services: For delivering app notifications

These third parties have their own privacy policies addressing how they use such information.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can access your personal data through your account settings
• Update: You can update your profile information at any time
• Delete: You can delete your account and all associated data through the app settings
• Export: Premium users can export their data in PDF format
• Notifications: You can manage notification preferences in the app settings

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except as required by law or for legitimate business purposes.

8. Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Subscription and Billing

For Premium subscriptions, billing is handled through Apple App Store or Google Play Store. We do not directly collect or store payment card information. Please refer to the respective app store's privacy policy for information about how they handle payment data.